We are committed to ensuring the quality of your purchase. Pallotta stands behind everything that we manufacture & sell. All jewellery is thoroughly inspected prior to shipment.
Pallotta will refund merchandise within 14 days of the original purchase date, or issue an exchange or store credit within those 14 days of purchase. Merchandise must be unused, in original packaging, and accompanied by an original receipt, or they will not be accepted.
A 10% restocking fee will be applied to the refund or exchange if the security tag attached is removed from the merchandise.
All sale items, engraved, altered items, personalized & custom orders are FINAL SALE
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