We are committed to ensuring the quality of your purchase. Pallotta stands behind everything that we sell and manufacture at the time of delivery. All jewellery manufactured is inspected prior to shipment.
Pallotta will refund merchandise within 30 days of purchase date, or issue an exchange or store credit within those 30 days of purchase. Merchandise must be unused, in original packaging, and accompanied by an original receipt, or they will not be accepted.
A 10% restocking fee will be applied to the refund or exchange if security tag attached is removed from merchandise. All sale items, engraved, altered items, personalized, and custom orders are final sale.