We are committed to ensuring the quality of your purchase; we stand behind everything that we sell and manufacturing defects at the time of delivery. All jewelry is manufactured is inspected prior to shipment. We will return any item only if the void isn’t broken.
Broken Void consist of tag on jewellery being cut. Items must not be worn and returned withing 30 days of the purchase price. Tag that is cut on jewelry will be subject to a 15% restocking fee. If tag remains on item restocking fee is not applied.
In the event that there is ever a problem with your jewelry or you are in need of other services that are not covered under our warranty, your jewelry can be mailed back to our office for evaluation. Once inspected, should charges apply, you will be notified prior to any work or refund being processed being done to service your jewelry.
Please Contact Us if you have any questions or would like to return your item. Send us your ring, U.S & Canadian customers may purchase a fully insured shipping label for $50. International customers will be subject to return shipping cost applicable to their order. We will ship your item back to you free of charge.